We are currently addressing technical difficulties that are preventing players from accessing some of the functions in the FINAL FANTASY XIV COMPANION app when using characters on Japanese data centre Worlds.

We apologise for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Dec. 8, 2020 22:00 (GMT)

[Details]
Unable to access some of the functions in the FINAL FANTASY XIV COMPANION app when using characters on Japanese data centre Worlds.

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV Companion App