[復旧][Crystal] Recovery from Zalera World Technical Difficulties (May 9)
We apologize for any inconvenience this may have caused and thank you for your patience while the matter was being addressed.
[Date & Time]
May 9, 2021 from 5:24 p.m. to 6:03 p.m. (PDT)
[Details]
- Unable to access affected Worlds.
- Unable to travel to affected Worlds via World Visit System.
- Unable to change Home World to that of the affected World using the Update Home World service.
- Players who are mid-duty on an affected World will be disconnected from the server upon exiting the duty, and will be unable to log back in until World recovery.
- Unable to use free company chat when visiting another World while Home World is affected.
- Unable to use certain features on the FINAL FANTASY XIV COMPANION app while Home World is affected.
[Cause]
Server program issue
[Affected]
Crystal Data Center
Zalera World