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Server Congestion and Trial Period Extensions (09/03/2013)
We would like to thank all our customers for their continued support of FINAL FANTASY XIV: A Realm Reborn.
Since the beginning of official service on August 27, 2013, the number of users attempting to access the game has significantly exceeded our initial estimates. While we are pleased to see support for the game reach far beyond our expectations, the servers were not prepared to handle this influx of players. As a result, our servers have been pushed beyond maximum capacity. In order to allow access to as many users as possible, we have implemented login and character creation restrictions. We understand, however, that these restrictions have greatly inconvenienced our players.
To resolve this issue, we will be performing maintenance from September 3, 2013, at 5:00 p.m. to September 4, 2013, at 3:00 a.m (PDT), for the purpose of increasing the number of available Worlds, reducing stress on the Duty Finder servers, and increasing the number of concurrent logins allowed for each server.
Because login and character creation restrictions have hindered our ability to provide quality service, all FINAL FANTASY XIV service accounts will receive an additional seven days of free play time. Furthermore, users who have yet to enter their registration codes will receive an additional seven-day trial should they register before 11:59 p.m. (PDT) on September 9, 2013. Moving forward, we will continue monitoring the servers to ensure that quality service and support are provided in a timely manner.
The additional seven days will be reflected on service accounts after maintenance has concluded on September 4, 2013, which can be confirmed by accessing the FINAL FANTASY XIV: Mog Station.(http://sqex.to/Msp)
We thank you again for your patience and understanding as we continue to address these issues, and look forward to your continued support of FINAL FANTASY XIV: A Realm Reborn.
As for what SE is doing, it's above and beyond what ANY MMO has done. TY
Created characters on other servers, due to these restrictions.
Does this includes the Early Access code people?
(Full comment on character blog.)
Thx again!!
hopefully it fixes all the login problems
+1 AFK timer
i can't log in by 3 days, and you'll give to me 7 :D
The game is awesome, you deserve much sucess.
Please consider an Auto Kick for AFKers. Everybody deserves a turn. The game is amazing when you can get on.
Can't wait for this weekend
Refunds wont happen
Transfers will happen when the servers stabilize
Stop being such self-entitled whiners
Thanks for the additional free 7 days!
Keep up the great work!
"maintenance, try later"since 8/27/13. Yeah right.
looking forward to be able to play this awesome game :)
"World transfer service is scheduled to begin mid-September."
Now....about merging the accidentally made two service accounts...
Any word on an AFK time limit being implemented?